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delivery, shipping, returns
FREE DELIVERY within West Kelowna or Kelowna including care homes on orders over $50 CDN. Typically 1-2 days.
FREE SHIPPING within Canada on orders of $70 CDN or more, before taxes and weighing less than 1 kg.
We only ship to the customer named on the credit card.
All items purchased are shipped via Canada Post from West Kelowna, BC. Heavy items over 1kg or bulky items may require additional charges.
Thrive Naturals wants you ensure our customers are satisfied with your purchases and returns are easy.
UNOPENED ITEMS: Customers may return almost any item purchased from Thrive Naturals within 14 days of purchase for any reason with proof of payment. The exception are items marked as final sale or specific items such as HCG drops.
OPENED ITEMS: Refunds for ANY OPENED item with proof of purchase will only be for an in-store credit within 14 days of purchase.